Concierges
Personal Care and Service
Guests and building patrons get answers about nearby dining, shopping, nightlife, and recreation, plus directions when they need them. The job includes booking dinners, spa times, golf, tours, flights, trains, rental cars, and event tickets, and sometimes ordering flowers or running errands. Larger requests can mean planning a party or meeting, including booking entertainment. Messages, housekeeping, and maintenance requests are also tracked. The work fits people who can juggle many bookings at once, hear what someone actually wants, and advise from a working knowledge of local options.
Typical education: High School Diploma or GED
Annual Median Wage in Field (2025)
$38'950
Median Wage Market Position
$38'950
What you might do
- Share details on local dining, shopping, and nightlife
- Reserve tables, spa times, and event tickets
- Give guests clear directions to nearby places
- Book flights, trains, cars, or shuttle rides
- Pick up packages or run errands for guests
- Plan parties, meetings, or other special events
Skills that matter
- Listening for dinner and outing preferences
- Describing nearby dining and nightlife
- Booking restaurants, spas, and tee times
- Reading confirmations and event listings
- Coordinating staff help on guest requests
- Judging which outing will suit a guest
AI & the future of this role
Restaurant bookings, transport arrangements, and common guest questions are tasks digital assistants may take over more often. Local judgment and warm in-person help still matter for complex needs, but much routine coordination looks increasingly automatable.
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Includes O*NET® 30.3 Database information by USDOL/ETA under CC BY 4.0; modified by LostInCareer. Wage/outlook from BLS. Attribution details