Interviewers, Except Eligibility and Loan
Office and Administrative Support
By phone, mail, or in person, asks the required questions—name, address, age, and similar facts—and records the answers on a form or computer. Helps people finish applications or questionnaires, then checks the results for gaps or errors and reports problems that would make the data unusable. Compiles and codes what was collected and may sort or file the forms. Some posts also handle billing, insurance checks, payments, or patient questions. Suits people who like structured conversations, accurate data entry, and helping others complete paperwork.
Typical education: High School Diploma or GED
Annual Median Wage in Field (2025)
$45'920
Median Wage Market Position
$45'920
What you might do
- Ask set questions to collect required information
- Help people complete applications or questionnaires
- Check answers for completeness and accuracy
- Record and code interview or survey results
- Report problems that block collecting valid data
- Verify insurance coverage or arrange payment options
Skills that matter
- Listening for complete, usable answers
- Questions asked from given instructions
- Accurate coding of survey results
- Form checks for missing fields
- Help completing applications and questionnaires
- Reporting problems that invalidate data
AI & the future of this role
Scripted phone and form interviews, answer capture, and paperwork are tasks software and chat tools may absorb at scale. In-person rapport and unusual cases can still matter, but overall demand for routine interviewing looks weak.
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Includes O*NET® 30.3 Database information by USDOL/ETA under CC BY 4.0; modified by LostInCareer. Wage/outlook from BLS. Attribution details