New Accounts Clerks
Office and Administrative Support
Walks people through opening an account or renting a safe-deposit box, covering what the institution offers. That can include deposit accounts, bonds, securities, ATM cards, direct deposit, and certificates of deposit. Details go into the computer, forms get filed, and deposits and fees are taken with a receipt issued. Teller work comes up as needed, along with looking up records to fix errors and pointing customers toward another staff member for more specific needs. People who like careful conversations and keeping account records accurate tend to fit.
Typical education: High School Diploma or GED
Annual Median Wage in Field (2025)
$47'670
Median Wage Market Position
$47'670
What you might do
- Interview customers who want to open accounts
- Explain services such as deposit accounts and bonds
- Enter new account information and file related forms
- Tell customers how to apply for ATM cards
- Take deposits and issue receipts using computers
- Investigate and correct errors on customer accounts
Skills that matter
- Interviews for accounts and safe-deposit boxes
- Explaining ATM cards and direct deposit
- Computer entry of new account data
- Deposit taking and receipt issuing
- Record fixes when customers report errors
- Referral to the right bank staff
AI & the future of this role
Online onboarding can already open accounts, gather applications, and explain standard products with little staff time. Trust-heavy or complex situations may still need a person, while routine new-account work looks fragile.
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Includes O*NET® 30.3 Database information by USDOL/ETA under CC BY 4.0; modified by LostInCareer. Wage/outlook from BLS. Attribution details