First-Line Supervisors of Non-Retail Sales Workers
Sales and Related
Staff performance against sales goals is the main thing you watch, while you set schedules, assign duties, and step in when a task or a customer complaint is hard. Hiring, training, and evaluating people sit beside records of purchases, sales, and requisitions; some jobs also include budgeting or accounting. Meetings with company officials cover how to raise sales, reach new markets, or change procedures. The work is away from a retail store floor, focused on a sales team and its results. It suits people who like tracking whether targets are met, coaching staff through difficult work, and planning the week's assignments.
Typical education: Bachelor’s Degree (4-year)
Annual Median Wage in Field (2025)
$87'520
Median Wage Market Position
$87'520
What you might do
- Track whether sales staff meet their goals
- Help staff with difficult or complex sales
- Hear out customers and settle complaints
- Hire, train, and evaluate sales people
- Set schedules and assign people to work
- Plan with managers how to grow sales
Skills that matter
- Monitoring sales staff against goals
- Coaching staff through complicated sales work
- Hearing and settling customer complaints
- Hiring, training, and evaluating salespeople
- Planning schedules and assigning duties
- Conferring on methods to increase sales
AI & the future of this role
Routine forecasting, CRM updates, and performance reporting are increasingly easy for software to draft, which may shrink day-to-day coordination work. Hiring, coaching, and client accountability still lean on judgment and relationships that tools tend to support rather than replace.
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Includes O*NET® 30.3 Database information by USDOL/ETA under CC BY 4.0; modified by LostInCareer. Wage/outlook from BLS. Attribution details