Dispatchers, Except Police, Fire, and Ambulance
Office and Administrative Support
Builds daily work and run schedules, then assigns workers, crews, equipment, or service vehicles to jobs that move freight or passengers or handle installation, service, or repairs away from the workplace. Assignments go out by radio, telephone, or computer; incoming work orders, customer questions, and field updates are taken the same way. Keeps files on requests, work done, charges, expenses, and inventory, and watches where people and equipment are so the next job can be timed. When service is down, arranges repairs so the schedule can resume. Suits people who like fitting crews and equipment to a day's jobs and keeping that list current as locations shift.
Typical education: High School Diploma or GED
Annual Median Wage in Field (2025)
$50'340
Median Wage Market Position
$50'340
What you might do
- Send crews, equipment, or vehicles to job sites
- Build the day's work and run schedules
- Pass work orders to field crews by radio
- Handle customer questions and service requests
- Track where crews and equipment are working
- Keep files on jobs, charges, and inventory
Skills that matter
- Crew and vehicle scheduling by request
- Working through service requests with customers
- Radio or phone relay of work orders
- Location checks on crews and equipment
- Records of jobs, charges, and inventory
- Daily work and run schedule planning
AI & the future of this role
Routing, scheduling, and status updates are increasingly easy for software to automate from phones and computers. Field exceptions and customer friction still need people, yet much routine dispatch work looks vulnerable as systems improve.
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Includes O*NET® 30.3 Database information by USDOL/ETA under CC BY 4.0; modified by LostInCareer. Wage/outlook from BLS. Attribution details